Privacy Policy - East Ham Skip Hire

At East Ham Skip Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, email address, phone number.
Usage Data: Information on how you access and use our services.
Payment Information: Credit/debit card details for transaction processing.
Communication Data: Records of your interactions with our customer service.

How We Use Your Information

We use the collected data for various purposes, including:

Providing Services: To deliver and manage skip hire services efficiently.
Improving Services: To analyze usage patterns and enhance our offerings.
Communication: To respond to inquiries, provide updates, and send promotional materials.
Payment Processing: To handle transactions securely.

Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Consent: When you provide explicit consent for certain data processing activities.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Compliance: To comply with applicable laws and regulations.
Legitimate Interests: For purposes such as business operations and improving services.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: Companies that provide services on our behalf, such as payment processing and data analysis.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, access controls, and regular security assessments.

Your Rights

You have the following rights regarding your personal data:

Access: The right to request access to your personal information.
Rectification: The right to have inaccurate data corrected.
Erasure: The right to request the deletion of your data.
Restriction of Processing: The right to limit how we use your data.
Data Portability: The right to receive your data in a structured format.
Objection: The right to object to certain types of data processing.

To exercise these rights, please contact us through the channels provided in our services.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and understand user preferences. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date of this policy.

How to Contact Us

For any questions or concerns regarding this Privacy Policy, please refer to our customer service channels.